We know how important it is to our customers that our products are reliable and of the highest quality. Unfortunately these days it is all too easy for recognised brands to have their products copied. There are frequent news headlines about dangerous and fake products coming from abroad.
It has come to our attention that the entire PHYX e-liquid range has been copied and these counterfeit products are being illegitimately sold in the wider market. At first glance these products will appear genuine. The packaging and branding are very similar and one could be easily be deceived into believing these are products are genuine. We are working closely with Trading Standards authorities to identify distributors and retailers responsible for selling these products.
To recognise a counterfeit product is quite simple. Genuine PHYX products have a black childproof cap and the outer packaging is slightly bigger as pictured above
If you have unwittingly
purchased or know of anyone selling fake PHYX e-liquids please contact us in
confidence. Email: email@example.com Tel: 0845 226 8584.