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Help Centre

  • FAQs
  • Video Guides


How Do I Charge My Battery?

  1. Unscrew the clearomizer from the battery
  2. Connect the battery to the multiVAPE USB charging lead supplied
  3. Insert the USB plug into a USB socket of a compatible charging unit e.g. PC or laptop
  4. Red = flat, Red/Green = Partially Charged, Green = Fully Charged,

How Long Does The Battery Last Between Each Charge?

How Long Will My Battery Take To Charge?

Batteries usually take 2-4 hours to fully charge. For the quickest results, use the multiVAPE Main Charger.

Battery safety

do not leave your battery untended during charging,

do not use a mains usb charger with an output over 1 amp such as for a tablet or mobile phone,

What Is The Life Expectancy Of My Battery?

The overall life expectancy is difficult to quantify but making sure it is well looked after will help to ensure it lasts as long as possible. As a rough estimate, batteries can generally be charged up to 100 times but remember they are a consumable product.


Why Is My Clearomizer Leaking?

It may be that the clearomizer tank has been overfilled. Remember, you only need enough liquid to cover the coil.

Please only fill the tanks from the bottom and do not remove the mouthpiece. Take care not to pour the liquid in the central column and not to cross-thread the tank and base when refitting.

Over time some e-liquids may break down the plastic tank and seals of your clearomizer. Avoid leaving e-liquids in a clearomizer that is not being used for a prolonged period of time.

Do Not leave your clearomiser in direct sunlight or anywhere overly warm, such as a car on a hot day as this can effect the viscosity of your liquid which in turn floods the coil and can in extreme cases empty your clearomiser,


How Do I Replace The Coil?

  1. Detach the base from the clearomizer
  2. Turn the coil anticlockwise to unscrew and remove
  3. Insert the replacement coil turning clockwise
  4. Reattach the base to the clearomizer tank

How Often Do Coils Need Replacing?

This can vary depending on a variety of factors such as usage, the type of e-liquid and voltage used. Over time the performance and taste can deteriorate as residues from the e-liquids accumulate within the coil.

We recommend replacing the coil be replaced once the performance starts to drop,

at this point you will notice poor taste & vapour production,

How Often Will I Need To Replace The Coil In My MultiVAPE Device?

The honest answer is it varies. Some will last as long as a month while some will last only a day or two. In our kits, we include a spare coil to ensure you are able to enjoy your multiVAPE device for as long as possible before you will need replacement.

My Device Isn’t Working - Should I Replace The Coil?

Remember that disposing of the coil should be a last resort. Before replacing the coil, it is worth checking if there are any connection problems. Simply unscrewing the coil, giving it a wipe and screwing it back in can solve a lot of issues.

If this does not resolve the performance you may will need to replace the coil,

New Coil Advice

When fitting a new coil you can put 4 or 5 drops of liquid on the top hole once fitted in to the base of the Sabre,

the coil contains organic cotton used as a wick, so if the fire button is pressed before natural wicking has occurred this can damage the wick and cause flooding of the coil and poor performance,

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