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Help Centre

  • FAQs
  • Video Guides

battery

How Do I Charge My Battery?

  1. Unscrew the clearomizer from the battery
  2. Connect the battery to the multiVAPE USB charging lead supplied
  3. Insert the USB plug into a USB socket of a compatible charging unit e.g. PC or laptop
  4. The indicator on the

How Long Does The Battery Last Between Each Charge?

Again, this depends on the user. However, after a full charge, batteries can last around 10-11 hours.

How Long Will My Battery Take To Charge?

Batteries usually take 2-4 hours to fully charge. For the quickest results, use the multiVAPE Main Charger.

What Is The Life Expectancy Of My Battery?

The overall life expectancy is difficult to quantify but making sure it is well looked after will help to ensure it lasts as long as possible. As a rough estimate, batteries can generally be charged up to 100 times but remember they are a consumable pr

clearomizer

Why Is My Clearomizer Leaking?

It may be that the clearomizer tank has been overfilled. Remember, you only need enough liquid to cover the coil.

Please only fill the tanks from the bottom and do not remove the mouthpiece. Take care not to pour the liquid in the central column and not to cross-thread the tank and base when refitting.

Over time some e-liquids may break down the plastic tank and seals of your clearomizer. Avoid leaving e-liquids in a clearomizer that is not being used for a prolonged period of time.

coil

How Do I Replace The Coil?

  1. Detach the base from the clearomizer
  2. Turn the coil anticlockwise to unscrew and remove
  3. Insert the replacement coil turning clockwise
  4. Reattach the base to the clearomizer tank

How Often Do Coils Need Replacing?

This can vary depending on a variety of factors such as usage, the type of e-liquid and voltage used. Over time the performance and taste can deteriorate as residues from the e-liquids accumulate within the coil.

We recommend replacing the coil a

How Often Will I Need To Replace The Coil In My MultiVAPE Device?

The honest answer is it varies. Some will last as long as a month while some will last only a day or two. In our kits, we include a spare coil to ensure you are able to enjoy your multiVAPE device for as long as possible before you will need replacemen

My Device Isn’t Working - Should I Replace The Coil?

Remember that disposing of the coil should be a last resort. Before replacing the coil, it is worth checking if there are any connection problems. Simply unscrewing the coil, giving it a wipe and screwing it back in can solve a lot of issues.

If

general

Can I Suggest A New Product/Flavour?

multiVAPE is committed to offering our users the highest quality vaping experience. We have grown by word of mouth and unlike many big tobacco corporations who own many vaping brands, we invest back into our products. We would love to hear any ideas/fl

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